Privacy Policy

Privacy Policy

Last Updated: 28.7.2025

Welcome to Taxi Global App, developed by EfficaTech Solutions LLC (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and related services (collectively, the “App”).

By using Taxi Global App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

To provide and improve our services, we collect the following types of information:

a. Personal Data

When you sign up and use the App, we collect certain personal details, including:

  • Full name
  • Email address
  • Phone number

This information is required to create and manage your account, verify your identity, and communicate with you.

b. Location Data

We collect your real-time location data when the App is in use to:

  • Match riders with nearby drivers
  • Provide accurate pickup and drop-off locations
  • Ensure safety, efficiency, and route accuracy

Note: You may control location services via your device settings, but disabling location access may limit app functionality.

c. Driver Information

If you register as a driver, we also collect:

  • Vehicle details (e.g., make, model, color, license plate number)
  • Other necessary registration information required to verify you as a driver

This helps ensure rider trust and platform safety.

d. Ride Logs

We automatically record data about your rides, including:

  • Pickup and drop-off locations
  • Ride duration and timestamps
  • Fare details
  • Feedback and ratings

We use this data to generate usage statistics, support dispute resolution, and enhance user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our ride-hailing services
  • Match riders with drivers
  • Monitor and improve the quality, safety, and efficiency of our service
  • Send notifications, updates, and service-related communications
  • Analyze ride data for statistics, reviews, and service optimization
  • Comply with legal obligations and resolve disputes

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share your data in the following limited situations:

  • With service providers who help us operate the App (e.g., payment processors, customer support)
  • With drivers and riders for the purpose of completing trips
  • In response to legal requests (e.g., court orders or law enforcement investigations)
  • In connection with a business transfer (e.g., merger, acquisition)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Access, update, or delete your personal information
  • Request a copy of your data
  • Withdraw consent to data processing
  • Object to certain uses of your data

To exercise these rights, please contact us at:

6. Children’s Privacy

Taxi Global App is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy in the App and updating the “Last Updated” date.

We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EfficaTech Solutions LLC
Email: [Insert contact email]
Address: [Insert mailing address]